Don't have an account yet? Register Now!

Frequently Asked Questions

How do I integrate my clouds?

Nubity can be integrated into any virtual or physical cloud infrastructure provider that supplies an open API (Application Programming Interface). Currently, we support main infrastructure as a services providers but we are working hard on incorporating more.

By only submitting API data in your Nubity account, all your providers servers and services will be shown in Nubity and you can start managing and monitoring them.

What is a server/host? How does nubity define those?

A server/host is either a physical or a virtual machine instance running a single copy of an OS. We distinguish hosts by their unique host names.

What happens if we have more servers/hosts than the ones my plan supports?

No problem, you can install the agent in the servers/hosts your plan allows you to. Other servers can be managed with basic functions from Nubity but they cannot be monitored or be subject of support issues.

How does Nubity monitoring work?

Once your cloud accounts are integrated and servers are shown on Nubity, a small agent can be installed in your server.

Nubity often communicates with every agent installed in your servers to report the status of each monitored variable.

What can Nubity monitor?

Nubity has been created to monitor servers, base software and apps. Depending on the plan you have signed up, you can monitor from memory, CPU and disks up to web servers, databases, cache systems, web pages content and even your own apps (Customized monitoring).

What are Nubity Agent requirements?

The agent does not have many requirements and it works with 1 core CPU servers and 256 MB RAM.

Nubity connects to the agent by two ports, one for monitoring and the other for commanding, which means you need to open 2 server ports for agent to work correctly and Nubity can connect to it.

Basically, your server has to be connected to the Internet somehow and Nubity platform has to be able to connect to the agent by 2 TCP ports from an IP we will inform you at the appropiate time.

Which operating systems does Nubity support?

Nubity agent supports multiple Linux versions (RedHat, CentOS, Ubuntu), with their different architectures, and all MS Windows Server versions.

We work hard to support more operating systems and apps. Every new agent feature is informed in our blog.

What if I wish to cancel my service?

No problem. If you decide Nubity isn’t for you, simply cancel before your next billing period. You won’t be charged for the next month of service.

What happens if I change my plan (upgrade or downgrade) within a month?

The new service starts running immediately and if there is some price difference, the prorated service will be charged in the next invoice.

Can I try Nubity before buying it?

Yes, you can try our Lite free plan that allows you to use basic functions to understand how Nubity works and how it can simplify infrastructure management and monitoring.

In case you wish to try advanced functionalities, you can upgrade your plan.

How does the server management and proactive support work?

Proactive support allows our support team to act 24/7/365, without client request, when alerts or alarms come up from server monitoring. This fast response support requires our support team to have complete access to monitored servers.
This proactive tasks have no addtional price.

I need consulting services for infrastructure, can you help me?

Yes, our Enterprise plan is completely customizable for clients with advanced technological needs. We can help you make an assessment and suggest a working scheme.

How can you help me?

We specialize in high availability infrastructure management and we work with the most important cloud providers in the market.

We help companies to migrate to the cloud, change provider, optimize their infrastructure, improve costs and prepare their infrastructure for businesses to scale.

Which technologies do you work with?

We work with main web and databases technologies of the market and we are constantly working on specializing in each new technology that helps solving our clients issues. Some of these are

    Base Technologies
  • Amazon Web Services
  • Softlayer cloud
  • Google Compute Engine
  • Autoscale
  • Xen + Opevz + Kvm
  • Storages
  • Load Balancing
  • Security/Firewalls
  • Linux (various distributions)
  • Microsoft Windows Servers
    Web Servers
  • Apache, IIS
  • Tomcat, Jboss, jetty
  • LightHttpd
  • Nginx
  • Comanche
  • Varnish
  • Database Engines
  • Oracle
  • Microsoft SQL Server
  • MySQL
  • Percona
  • Postgre SQL
    Big Data & NoSQL
  • Hadoop
  • Varnish
  • Cassandra
  • MongoDB
  • Hive
  • Flume
  • Common Apps
  • CMS
  • CRM
  • ERP
  • E-Commerce


If you need more information, please read our Cloud Management section.

Try us for free and start feeling free from management.

No credit card is needed